Our Promotion Will Go Live From Sunday 24th November - Wednesday 4th December (Midnight)
1. When does the Black Friday sale start and end?
Our Black Friday sale begins on Sunday 24th November and ends on the 4th December. Make sure to grab your favourite pieces before the sale ends!
2. How much discount can I get during the Black Friday sale?
You will have to wait till Black Friday for this announcement. But it will be the biggest sale of the year. Don’t miss out on these amazing deals!
3. Can I use a discount code along with the Black Friday offers?
Unfortunately, our Black Friday deals cannot be combined with other discount codes. But don’t worry, you’re still getting the best deals possible!
4. Will I receive free shipping during the Black Friday sale?
Yes, we offer free UK standard shipping on all orders over £70 during the Black Friday sale.
5. Can I return or exchange items bought during the Black Friday sale?
Yes, items purchased during the Black Friday sale are eligible for returns or exchanges, but they must follow our standard return policy. Items must be returned within 28 days, unworn and in their original packaging.
6. How do I request a refund on an item bought during the sale?
To request a refund, simply email our customer support at hello@somyalondon.com with your order number and reason for return. Refunds will be processed in 5-10 business days after we receive your returned item.
7. Are all products included in the Black Friday sale?
While most of our collection is included but be sure to check our sale page for the full list of eligible products.
8. What if the item I want is sold out during the Black Friday sale?
Our Black Friday deals are available while stocks last. If an item sells out, we may not restock it at the sale price, so act fast to secure your favourite pieces!
9. Can I cancel my order if I change my mind after purchasing?
Yes, orders can be cancelled before you receive an email that your item has been fulfilled. If you need to cancel, please contact customer support as soon as possible at hello@somyalondon.com
10. Will there be additional sales after Black Friday?
Our Black Friday sale offers some of the biggest discounts of the year. While we may have future promotions, this is the best time to snag your favourite jewellery at unbeatable prices.
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